Summer is just around the corner, so now is the time to get your air conditioner ready. If your current unit is not performing as it should, here are some great tips for finding the best air conditioner repair in Ottawa including conducting online research, checking in with friends, and comparing quotes. When the hot weather finally arrives, you need to have your air conditioner ready to go. If you are looking to have your air conditioner serviced, repaired, or replaced, contact Draft Control today.

How To Find The Best Air Conditioning Repair in Ottawa


You may be tempted to just call on the first company that you come across to do an air conditioning repair in Ottawa, however, putting a little more effort into the selection process could pay off in the long run. If you take the time now to find the best air conditioning repair company then you will probably begin a long relationship with that company and will be able to use them for any furnace repairs, new HVAC installations that you will need in the future.


1. Do Some Online Research

The internet has a wealth of information that can help you to find the best air conditioning repair in Ottawa or anywhere for that matter. Sites such as Google Reviews , Better Business Bureau, and Homestars can connect you with other people who have used various air conditioning repair in Ottawa and you can read what their experience was like. Be careful though. Sometimes on these sites you will find spam contributors who are not actually real people. Legitimate reviews will tend to include more specific details and include more nouns than verbs.

“Selim the Dream! I’ve used Selim for a couple of furnace/AC issues over the last couple of years, and he’s always been a pleasure to work with, even offering to help me with a neighbour issue that was completely out of scope. Fair pricing, and in the start of winter – what I imagine to be a fairly busy time for him – I gave him a call and he was at my place to diagnose and fix the issue in less than an hour.”

– Blair Beckwith 

Read more testimonials


2. Ask Your Friends, Family, Neighbours and Previous Clients

You can ask your friends, family members, neighbours or previous clients about their experience with the service they received. People usually are willing to tell you if they were happy with their service and they almost always are more than willing to tell you if they aren’t happy. Try to talk with more than one person to get a well-rounded picture. Some good questions you can ask include;

  • Were you happy with the service you received and the price that you paid?
  • Did you have any issues or problems and were they addressed and fixed properly and in a timely manner?
  • Would you choose to have this company repair your air conditioner or furnace again?

Talking to actual people rather than just reading what they have written about their experiences will not only give you a better sense about the type of service they offer but will also give you the reassurance that the testimony is real.

3. Compare Multiple Quotes

It is a good idea to get more than one quote from qualified HVAC repair companies for your air conditioning repair. Choose at least 3 of the top air conditioning repair companies in Ottawa and ask each of them for a quote. Find out what the quote includes, for example, would you need to pay extra for parts, and what type of warranty they offer on their service.

It is important to not only consider the price that they are charging when comparing the quotes, but also their level of experience and length of time in the business. A cheaper price could mean that you are getting an inexperienced or under-qualified repair-person. Ask to take a look at their liability insurance coverage and make sure that it is adequate to cover the unit they are servicing.


4. Ask for References from the Prospective Companies

Ask the companies that you are considering for a combination of references from recent customers and customers that have had work done in the past. Sometimes, problems with repairs are not found out until later. Hearing from customers who had work done a while ago will give you a sense of whether the company does repairs that last. Also hearing from customers from years ago will also prove that the company has been in business for a number of years. Length of time in business is a great indicator or the quality of the company. An air conditioning repair business that does poor work will not be able to stay in business very long.

5. Set up a Meeting

At this point, you probably will have eliminated one or two of the companies that you were considering. Set up a meeting with your top two choices where you can talk face to face. Meeting someone in person will give you a better sense of what they are really like and if you can trust them. You will also be able to get a sense about their customer service skills. Be wary of a company that turns this meeting into a pushy sales opportunity to promote the brand that they sell. A solid company will care more about their customers than the products they are servicing.

Draft Control – For the Best Air Conditioning Repair in Ottawa


Draft Control HVAC is a highly trusted heating and air conditioning company servicing the East Ottawa region. Unlike other companies, we focus on our customers and their complete satisfaction, not on the brands that we sell.  Whether you require installation, repair, or maintenance for your furnace, air conditioner, water heater, gas BBQ and fireplace, or boiler; Draft Control is there for you. Contact us today for all your heating and cooling needs.